Module IV: Performance Management, Performance Appraisal, Corrective Action and Discipline

Module Overview:

Module Concepts

Discussion

Course Project

Module Concepts

Discussion Area

Course Project

Online Resources


Course Information

Module I: Introduction to Personnel Management and Organization Development

Module II: Motivation and Productivity

Module III: Recruitment, Selection, Promotion and Human Resource Development

Module IV: Performance Management, Performance Appraisal, Corrective Action and Discipline

Module V: Employee and Labor Relations

Discussion: 360 Degrees


Katrina workers discuss plan of action.

Discuss
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Please begin by identifying your affiliation (department/agency) and type of agency (career, volunteer, or combination), then respond to the following:

Be sure to support your observations and cite any sources used. For more on 360 Degrees see the online article entitled "It's Time to Embrace 360 Customer Service" by Bruce Evans posted July 1, 2003 at http://firechief.com/mag/firefighting_time_embrace_customer/.

Respond
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Participate in this discussion by responding in the discussion area for this course. After posting your original topic, follow up by responding to at least two of your colleagues with 125-word responses. Your postings must always combine your original thinking and opinion with authoritative references. Cite your sources, check your spelling and grammar, and make sure that your postings are well written.


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