Theories of Motivation, Organizational Support, and Applicability
Summary and Evaluation of Work Motivation Theories**
| Theory |
Motivation |
Support |
Applicability |
| Needs Hierarchy Theory |
Unconscious, innate needs |
Weak; little support for proposed relationships among needs |
Very limited. Theory lacks sufficient specificity to guide behavior. |
| Equity Theory |
Drive to reduce feelings of tension caused by perceived inequities |
Mixed. Good support for underpayment inequity; weak support for overpayment equity |
Limited: Social comparisons are made, but feelings of inequity can be reduced through means other than increased motivation. |
| Expectancy Theory |
Relationship among desired outcomes, performance-reward, and effort-performance variables |
Moderate – strong: More strongly supported in within-subjects than across-subjects experiments. |
Strong: Theory provides a rational basis for why people expend effort, although not all behavior is consciously determined as postulated. |
| Reinforcement Theory |
Schedule of reinforcement used to reward people for their performance. |
Moderate: Ratio reinforcement schedules evoke superior performance compared with interval schedules; little difference exists between various ratio schedules. |
Moderate: Contingent payment for performance is possible in some jobs although ethical problems can occur in attempt to shape employee behavior. |
| Goal-setting Theory |
Intention to direct behavior in pursuit of acceptable goals. |
Moderate – strong: Performance under goal-setting conditions is usually superior to situations in which no goals are set. |
Strong: Ability to set goals is not restricted to certain types of people or jobs. |
| Self-Regulation Theory |
Self-monitoring of feedback designed to enhance goal attainment. |
Moderate – strong: Feedback can provide direction for behavior if monitored and acted upon. |
Strong: Organizations can provide directive feedback to individuals to facilitate goal attainment. |
| Job Characteristics Theory |
Attributes of jobs that can facilitate motivation among people with a strong need to achieve. |
Moderate – strong: Clear support for the validity of the job characteristics but less support for the critical psychological states. |
Moderate: It is not clear whether job characteristics are objective properties of jobs that organizations can design or are subjectively perceived by individuals. |
**Paul Muchinsky's Psychology Applied to Work, Seventh Edition. (2003), p. 404.
FESHE Course: Personnel Management for the Fire and Emergency Services, Version 1.0, Winter 2007©
Page last updated:
November 16, 2007